Privacy Policy for ERTC Pros LLC
Effective Date: 1/1/2025
ERTC Pros LLC ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services, including communications via SMS.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, phone number, email address, company name, and other contact details when you fill out a form or contact us.
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Tax Information: Business and payroll-related data needed to provide our tax credit filing services.
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Technical Data: IP address, browser type, device information, and usage data from your interaction with our website.
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Communication Data: Records of communications sent or received, including SMS and email.
2. How We Use Your Information
We may use your information to:
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Provide tax consulting services and manage client accounts
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Schedule and confirm appointments
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Send SMS reminders, updates, and onboarding instructions
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Respond to inquiries or support requests
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Comply with legal or regulatory obligations
3. SMS Consent and Messaging
By submitting your phone number via our forms, you consent to receive SMS messages from ERTC Pros LLC related to your inquiry, onboarding, and ongoing service status. These may include:
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Appointment reminders
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Tax documentation updates
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Requests for missing information
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General account-related notifications
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by texting STOP. For help, reply HELP or contact us using the information below.
We do not sell, rent, or share your mobile number with third parties for their marketing purposes.
4. How We Share Your Information
We may share your information with:
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Internal team members or affiliates involved in delivering our services
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Trusted service providers (e.g., secure document systems, SMS delivery platforms)
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Government or regulatory agencies, as legally required
We do not sell or rent your information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, use, or disclosure.
6. Your Rights
You may request to:
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Access or update your information
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Withdraw consent to communications
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Delete your account or data (subject to legal obligations)
To make a request, contact us at support@ertcpros.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.
8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
📧 Email: info@ertcpros.com
🌐 Website: www.ertcpros.co